Roxann Higuera
Roxann Higuera
Technology
Excellence in Desktop and Website Development
310-953-5506
Torrance, California

I am a Technology Manager with substantial experience in software development and leadership of technical teams.  I have excellent communication skills, including documentation and public speaking.  My unique combination of analytic and intuitive skills make me a superb problem solver.  I provide creative, achievable solutions that make use of existing software when possible for cost control.  I can also buld custom functionality when necessary.

Professional Experience
Mind Verve Media
2006-Present
Owner

Sole proprietorship developing websites for myself and others.

CCH Incorporated / Wolters Kluwer
1996 – 2002
Computer Programmer / Analyst

Large, multisite commercial tax software company. Wolters Kluwer acquired CCH Incorporated. Utilized C++ language to keep ProSystem fx software in peak working condition, transitioning from Borland C++ to Microsoft C++. Programmed multiple software performance enhancements, leading small groups of programmers developing and implementing upgrade projects.

Major Contributions:

  • Streamlined a poorly written module code to facilitate future revisions, slashing the time required for annual modifications from 2 months to just a few days.
  • Directed a team researching ways to protect data and programs from Y2K damage without requiring significant changes to databases, leading an analysis of other companies’ solutions, devising a solution, and writing the applicable code to build a “window” around the current year to identify the proper century for each 2-digit year.
  • Managed a team implementing Accuplanner DOS updates.
  • Earned an Excellence in Action award for leading successful Y2K rollover.
TRW-REDI / Experian / First American Title
Early Career
Computer Programmer / Analyst

Provider of real-estate information to title companies and appraisers, with information drawn from county records. TRW-REDI was renamed Experian, and then acquired by First American Title. Wrote programs to operate and upgrade the TRW Smart Title System, a pre-Windows program retrieving data from an IBM CICS database and utilizing DESQview for multitasking. Oversaw implementation of new versions of the software, following a checklist to ensure all required tasks and authorizations were completed. Authored user documentation. Contributed to hiring decisions.

Major Contributions:

  • Assisted in implementation of an enhancement enabling downloads of property maps as well as version control software that significantly enriched source management.
  • Formulated a checklist outlining the version release process.
  • Repaired bugs in utility programs under the user interface, using special equipment to find bugs with multiple processes still running.
  • Hired as a contractor after departure to record data structure for a rewrite team.
Bechtel Power Corporation
Early Career
Computer Programmer / Analyst

Subsidiary of a large, multinational engineering and construction company. Modernized and supported computer programs while handling various special projects.

Major Contributions:

  • Created and programmed a software module for the Synergy project control and performance management system, used for cost analysis, project management and scheduling.
  • Earned team recognition for the Synergy project as well as a Team Special Performance Award.
Formal Education
University of Phoenix
M.B.A., Technology Management
Phoenix, Arizona
Brigham Young University
B.S., Computer Science
Provo, Utah
Project Management
Needs AnalysisSoftware DesignApplication DevelopmentTroubleshooting and DebuggingSystem UpgradesDocumentation
WordPress
SetupConfigurationCustomizationEnhanced functionalityMaintenance
Visual Studio
BasicC++C#
General Website Skills
HTMLCSSPHPMySQLJavaScript
Microsoft Office
WordExcelAccessPowerPointMacros