Roxann Higuera
Technology Résumé
Excellence in Desktop and Website Development

I am a Technology Manager with substantial experience in software development and leadership of technical teams.  I have excellent communication skills, including documentation and public speaking.  My unique combination of analytic and intuitive skills make me a superb problem solver.  I provide creative, achievable solutions that make use of existing software when possible for cost control.  I can also buld custom functionality when necessary.

Professional Experience


Mind Verve Media

Sole proprietorship developing websites for myself and others.

1996 - 2002

CCH Incorporated / Wolters Kluwer
Computer Programmer / Analyst

Large, multisite commercial tax software company. Wolters Kluwer acquired CCH Incorporated.

Utilized C++ language to keep ProSystem fx software in peak working condition, transitioning from Borland C++ to Microsoft C++. Programmed multiple software performance enhancements, leading small groups of programmers developing and implementing upgrade projects.

Major Contributions:

  • Streamlined a poorly written module code to facilitate future revisions, slashing the time required for annual modifications from 2 months to just a few days.
  • Directed a team researching ways to protect data and programs from Y2K damage without requiring significant changes to databases, leading an analysis of other companies’ solutions, devising a solution, and writing the applicable code to build a “window” around the current year to identify the proper century for each 2-digit year.
  • Managed a team implementing Accuplanner DOS updates.
  • Earned an Excellence in Action award for leading successful Y2K rollover.

Early Career

TRW-REDI / Experian / First American Title
Computer Programmer / Analyst

Provider of real-estate information to title companies and appraisers, with information drawn from county records. TRW-REDI was renamed Experian, and then acquired by First American Title.

Wrote programs to operate and upgrade the TRW Smart Title System, a pre-Windows program retrieving data from an IBM CICS database and utilizing DESQview for multitasking. Oversaw implementation of new versions of the software, following a checklist to ensure all required tasks and authorizations were completed. Authored user documentation. Contributed to hiring decisions.

Major Contributions:

  • Assisted in implementation of an enhancement enabling downloads of property maps as well as version control software that significantly enriched source management.
  • Formulated a checklist outlining the version release process.
  • Repaired bugs in utility programs under the user interface, using special equipment to find bugs with multiple processes still running.
  • Hired as a contractor after departure to record data structure for a rewrite team.

Early Career

Bechtel Power Corporation
Computer Programmer / Analyst

Subsidiary of a large, multinational engineering and construction company.

Modernized and supported computer programs while handling various special projects.

Major Contributions:

  • Created and programmed a software module for the Synergy project control and performance management system, used for cost analysis, project management and scheduling.
  • Earned team recognition for the Synergy project as well as a Team Special Performance Award.
Formal Education

M.B.A., Technology Management

University of Phoenix
Phoenix, Arizona

B.S., Computer Science

Brigham Young University
Provo, Utah

Contact Me

Project Management
  • Needs Analysis
  • Software Design
  • Application Development
  • Troubleshooting and Debugging
  • System Upgrades
  • Documentation
  • Setup
  • Configuration
  • Customization
  • Enhanced functionality
  • Maintenance
Visual Studio
  • Basic
  • C++
  • C#
General Website Skills
  • HTML
  • CSS
  • PHP
  • MySQL
  • JavaScript
Microsoft Office
  • Word
  • Excel
  • Access
  • PowerPoint
  • Macros