Roxann Higuera
 
Technology
Excellence in Desktop and Website Development
310-953-5506
Torrance, California
Project Management
Needs AnalysisSoftware DesignApplication DevelopmentTroubleshooting and DebuggingSystem UpgradesDocumentation
WordPress
SetupConfigurationCustomizationEnhanced functionalityMaintenance
Visual Studio
BasicC++C#
General Website Skills
HTMLCSSPHPMySQLJavaScript
Microsoft Office
WordExcelAccessPowerPointMacros

I am a Technology Manager with substantial experience in software development and leadership of technical teams.  I have excellent communication skills, including documentation and public speaking.  My unique combination of analytic and intuitive skills make me a superb problem solver.  I provide creative, achievable solutions that make use of existing software when possible for cost control.  I can also buld custom functionality when necessary.

Professional Experience
Owner
Mind Verve Media2006-Present

Sole proprietorship developing websites for myself and others.

Computer Programmer / Analyst
CCH Incorporated / Wolters Kluwer1996 – 2002

Large, multisite commercial tax software company. Wolters Kluwer acquired CCH Incorporated. Utilized C++ language to keep ProSystem fx software in peak working condition, transitioning from Borland C++ to Microsoft C++. Programmed multiple software performance enhancements, leading small groups of programmers developing and implementing upgrade projects.

Major Contributions:

  • Streamlined a poorly written module code to facilitate future revisions, slashing the time required for annual modifications from 2 months to just a few days.
  • Directed a team researching ways to protect data and programs from Y2K damage without requiring significant changes to databases, leading an analysis of other companies’ solutions, devising a solution, and writing the applicable code to build a “window” around the current year to identify the proper century for each 2-digit year.
  • Managed a team implementing Accuplanner DOS updates.
  • Earned an Excellence in Action award for leading successful Y2K rollover.
Computer Programmer / Analyst
TRW-REDI / Experian / First American TitleEarly Career

Provider of real-estate information to title companies and appraisers, with information drawn from county records. TRW-REDI was renamed Experian, and then acquired by First American Title. Wrote programs to operate and upgrade the TRW Smart Title System, a pre-Windows program retrieving data from an IBM CICS database and utilizing DESQview for multitasking. Oversaw implementation of new versions of the software, following a checklist to ensure all required tasks and authorizations were completed. Authored user documentation. Contributed to hiring decisions.

Major Contributions:

  • Assisted in implementation of an enhancement enabling downloads of property maps as well as version control software that significantly enriched source management.
  • Formulated a checklist outlining the version release process.
  • Repaired bugs in utility programs under the user interface, using special equipment to find bugs with multiple processes still running.
  • Hired as a contractor after departure to record data structure for a rewrite team.
Computer Programmer / Analyst
Bechtel Power CorporationEarly Career

Subsidiary of a large, multinational engineering and construction company. Modernized and supported computer programs while handling various special projects.

Major Contributions:

  • Created and programmed a software module for the Synergy project control and performance management system, used for cost analysis, project management and scheduling.
  • Earned team recognition for the Synergy project as well as a Team Special Performance Award.
Formal Education
Phoenix, Arizona
University of PhoenixM.B.A., Technology Management
Provo, Utah
Brigham Young UniversityB.S., Computer Science